We always strive to finish your repair as quickly as possible, but project time lengths do vary based on if it is an insurance claim or self-pay. All job start times are dependent on how quickly the materials are delivered. For insurance claims, we also have to figure in the time it takes the insurance company to approve our estimate in addition to material delivery. In most cases projects start between 3 and 5 weeks after the initial inspection, although we cannot guarantee specific end dates for job completion.
No, all repairs are not covered by insurance. Due to the variations in policies across insurance companies, we recommend you reach out to your agent to verify the coverages of your specific policy.
For all self-pay customers, we require half of the project costs up front after the initial estimate so that we can get the project started. The remaining balance is due upon job completion.
While we often do repair work on the build back for damage caused by burst pipes and other leaks, we do not yet offer plumbing services. However, we are happy to offer several reputable recommendations.
The deductible is the out of pocket costs that the homeowner agrees to pay to the company providing the covered service before the insurance company will pay out the benefit. These costs vary per insurance policy so please call your agent for clarification on your specific policy.
We will first do an initial inspection to inform the estimate. After the estimate is approved, we will assign a project manager who will then assist you in selecting the materials of your choice and provide guidance in best practices based on industry standards. Once the materials arrive, we can start the project. The project manager will be your main point of contact for the entire project and will ensure the repairs are done correctly.